Summary
The article argues that founders can turn personal vulnerability into a powerful business advantage. Kristina Saffran, cofounder and CEO of Equip, explains how openly sharing her experience with eating disorder recovery helped her connect with thousands of people and uncover insights that shaped the company’s care model. Her lived experience also strengthened her resilience as she navigated challenges in healthcare. Saffran says authentic leadership builds trust among employees, investors, and partners while creating a culture that values both humanity and excellence. However, vulnerability requires purpose and boundaries; leaders should share hard-won perspectives rather than burden teams with personal crises.
Fast Company

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