Summary
Small businesses are often left out of the AI transformation conversation, even though they represent the backbone of the economy. The article argues that most AI attention and investment still targets large enterprises, while small firms—despite employing nearly half of private-sector workers—are underrepresented in strategy discussions. Research shows mixed AI adoption: many small businesses use AI tools, but few have fully integrated them into core operations. Barriers include limited knowledge, tight budgets, and unclear use cases. The story highlights growing AI tools from major platforms and calls for better education and support so small businesses can unlock productivity, efficiency, and growth opportunities.
Fast Company
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