The Role of Emotional Intelligence in Modern Leadership: In the dynamic and ever-evolving landscape of modern …

We're back with another edition, packed with the latest tips, insights, and trends. Jeff H. Roberts, CIC, CBC The Growth Coach of Northwest Arkansas 479-650-9131 JRoberts@TheGrowthCoach.com HOME   |  ABOUT   |  CONTACT January 14, 2026 The Role of Emotional Intelligence in Leadership Modern leadership has shifted from an authoritarian model to a more people-centered approach, with emotional intelligence (EI) playing a vital role in success. While technical skills remain essential, effective leaders must understand … The Growth Coach of Northwest Arkansas 7 Proven Ways to Enhance Customer Service Enhance your customer service by leveraging technologies such as AI, VoIP, and help desk systems to streamline communication and improve … Small Business Trends Compensation for AI Employees Is Skyrocketing Compensation for AI professionals has surged sharply as companies across industries compete for scarce expertise. With demand far outstripping supply, … All Business Unlock Your Team's Potential Elevate your team's performance with Hilton Insight Solutions' Leadership Team Development program. Our expert-led sessions foster collaboration, communication, and strategic thinking. Transform your team into a cohesive powerhouse. Schedule a Consultation The Invisible Gaps That Are Slowing Your Company Down Leaders often blame slow execution on their teams. Still, the real problem lies in invisible gaps during work handoffs that … Entrepreneur What Is a Tailored Customer Experience and Why It Matters? A tailored customer experience personalizes interactions to fit each buyer’s preferences and behavior, helping businesses stand out in competitive markets. … Small Business Trends Mistakes you should never make when interacting with coworkers An etiquette coach outlines five workplace behaviors to avoid for more professional interactions. First, never gossip with coworkers—even if you’re … Business Insider If Your Culture Is Off, So Is Your Profit The article argues that a company’s culture, not its marketing, becomes the brand’s loudest advocate when leaders live their values … Entrepreneur "I suffer from corporate insomnia. I have trouble falling asleep during dull business presentations." Copyright © Randy Glasbergen The day was Jan 16. What year was it? Prohibition Takes Effect The 18th Amendment to the U.S. Constitution, prohibiting the "manufacture, sale, or transportation of intoxicating liquors for beverage purposes," is ratified on this day. See the answer below. Quote of the Week "The growth and development of people is the highest calling of leadership." Harvey S. Firestone Trivia Founded in 1946 by Georges Doriot, the firm American Research and Development Corporation (ARDC) is credited with pioneering what concept in the world of business? See the answer below. SUBSCRIBE TO OUR NEWSLETTER NEWSLETTER ARCHIVES The Growth Coach of Northwest Arkansas Jeff H. Roberts, CIC, CBC The Growth Coach of Northwest Arkansas 479-650-9131 JRoberts@TheGrowthCoach.com The articles in our publications come from many sources. We do not endorse information or opinions appearing in linked articles. The articles selected are not sponsored, and we assume no responsibility for the accuracy of the information. Copyright for linked articles belongs to the linked source. What Year Was It Answer Prohibition Takes Effect Answer: January 16, 1919 Trivia Answer Founded in 1946 by Georges Doriot, the firm American Research and Development Corporation (ARDC) is credited with pioneering what concept in the world of business? Answer: Venture capital (VC) A Newsletter Station Publication © All Rights Reserved.