Want to Maximize Employee Retention? 20 KPIs You Need to Track
Summary
To enhance employee retention, businesses should monitor 20 key performance indicators (KPIs) that link company performance to employee engagement. These KPIs include average employment duration, onboarding success rates, monthly happiness scores, and the number of training hours per employee. By assessing metrics such as internal promotions versus external hires, response times to employee concerns, and work-life balance scores, organizations can identify areas for improvement. Implementing tools like HubSpot's Service Hub enables effective tracking of these KPIs, providing insights into workforce sentiment and performance. Focusing on these metrics allows companies to support their employees better, leading to increased retention and overall success.
Entrepreneur
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