How Small Businesses Are Using AI and How It's Impacting Them
Summary
Small businesses are embracing AI to boost productivity and streamline operations. Tools like chatbots and generative AI automate customer inquiries, data entry, and marketing content creation tasks. This allows companies to focus on strategic initiatives and scale with fewer resources. Go-to-market teams, including sales, marketing, and service, are seeing the most significant benefits, while AI's low-cost solutions make it accessible to small firms. As AI evolves, businesses are experimenting to find the best ways to integrate it into their operations.
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