How to Get Employees to Tell You Like It Is
Summary
Managers often struggle to get honest employee feedback, leading to unresolved issues and costly mistakes. To foster open communication, leadership expert Jeff Wetzler advises creating an environment of psychological safety. His "Ask Approach" encourages managers to express their challenges first, ask open-ended questions, actively listen, and provide feedback. This method helps employees feel safe sharing their thoughts and ideas, ultimately benefiting the organization by unlocking valuable insights and preventing problems from escalating.
Kiplinger
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